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Customer Survey

Customer Survey

"No Better Time Than The Present!"

Your opinion matters to us! Please take a moment to let us know about your experience at our shop. Your insights help us serve you better. Share your thoughts about your recent visit-what you loved, and what we can improve. Help us make your next experience even better.

Strongly
Agree
Agree Disagree Strongly
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Applicable
Customer Service Arrow Down Arrow Down Arrow Down Arrow Down Arrow Down
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Discover More About Customer Survey At Hud's Auto Service in Lubbock

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Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!

What Our Customers Are Saying

Honesty and integrity. Actually didn’t have work done because they analyzed my vehicle and realized it was a tire problem. Didn’t even charge me. Because they were honest and told me the problem without charging, I will be back with all my vehicles.

Lubbock, TX

, 10/04/2026

I've been going to Hud's for several years and they have worked on multiple cars of mine. I've been having persistent issues with my current vehicle, with the AC, and the check engine light kept coming on. It was taken somewhere else (not by me) multiple times and had a few very expensive bandaids slapped on it. Recently, the light came back on, so I took the car to Huds. Their prices are very reasonable and they're kind people who will work with you. As a single woman, this is incredibly important to me. I drove off, and the next day the light came back on so I called Huds. They took the car back in and replaced another part, no extra charge. I appreciate their hard work, honesty, and integrity. Huds actually fixes the problem, not the symptoms.

Lubbock, TX

, 09/30/2026

Excellent and friendly service! Said it would be 2-3 days but we got it back next day! We were met with a smile and listened to. They fixed an issue that was caused by another shop and changed the oil for us because they noticed it needed it. Car sounds great!

Lubbock, TX

, 09/26/2026

Huds Auto went above and beyond helping us with my stepson's truck. From the moment we bought the truck, they were professional, honest, and kept us informed throughout the entire process. They did a phenomenal job, and you can tell they truly care about their customers and the quality of their work. It's hard to find an auto shop you can genuinely trust, but Huds Auto has definitely earned ours. We highly recommend them to anyone looking for reliable, knowledgeable, and friendly service. Thank you for taking such great care of us!

Lubbock, TX

, 08/06/2026

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Partners

  • ACDelco
  • ASE (Automotive Service Excellence)
  • best of the west
  • since1989

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