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Customer Survey

Customer Survey

"No Better Time Than The Present!"

Your opinion matters to us! Please take a moment to let us know about your experience at our shop. Your insights help us serve you better. Share your thoughts about your recent visit-what you loved, and what we can improve. Help us make your next experience even better.

Strongly
Agree
Agree Disagree Strongly
Disagree
Not
Applicable
Customer Service Arrow Down Arrow Down Arrow Down Arrow Down Arrow Down
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Discover More About Customer Survey At Hud's Auto Service in Lubbock

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Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!

What Our Customers Are Saying

Took my vehicle in to get repaired and have other issues resolved. Aaron and Robert were quick to get my truck scheduled and repaired. Every time I have had an issue Aaron and his team were quick to see it taken care of. I’ve taken many vehicles to them in the past and have always been satisfied with their work and their pricing. If you need a shop, this is the place to go!!! 👍

Lubbock, TX

, 07/24/2026

My company had a vehicle worked on at Hud's and the experience was great! Robert went right to work when i called about a quote and then followed it up with timely and quality service once the vehicle was dropped. always kept me updated and made sure my needs were met. will definitely send my friends and family your way and will be using you in the future.

, 03/25/2026

Took my vehicle as a walk in and had it done very quickly. My vehicle is now running better than ever at half the price the other places would charge me!

, 01/20/2026

We have been back in Lubbock just over 2 years. When we asked for a good reputable shop, Huds came highly recommended! Since we have been back, we have had my Jeep in a few times now. (I know Just Empty Every Pocket) From the first hello when you call to schedule-to the time of pick up- their customer service has been top notch and will keep us coming back! Thank you to every team member at Huds for your warm welcomes, friendly smiles, honesty, and helping me NOT empty every pocket!

Domestic Cars & Trucks, near Lubbock, TX

, 09/12/2025

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Partners

  • ACDelco
  • ASE (Automotive Service Excellence)
  • best of the west
  • since1989