CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
We have been back in Lubbock just over 2 years. When we asked for a good reputable shop, Huds came highly recommended! Since we have been back, we have had my Jeep in a few times now. (I know Just Empty Every Pocket) From the first hello when you call to schedule-to the time of pick up- their customer service has been top notch and will keep us coming back! Thank you to every team member at Huds for your warm welcomes, friendly smiles, honesty, and helping me NOT empty every pocket!
Domestic Cars & Trucks, near Lubbock, TX
Honest and fair. That's all you can ask for in an auto shop these days. And it's hard to find someone you can trust. Well, Hud's has proven themselves as a trustworthy business to me. They don't try to upsale or mislead you, and their prices are always fair. As an electrician, I know labor costs money. They do a good job labor wise and typically pretty quick too. They also stand by their warranty for any type of work done. They have taken care of my daughters car multiple times (it's an old car) and have always done a good job. I would definitely recommend Hud's for any type of auto work.
Car & Truck Care, near Lubbock, TX
Great service, got me fixed up quick
Car & Truck Care, near Lubbock, TX
Have taken my vehicle here a few times & have never been disappointed in the service & professionalism they provided. Would definitely recommend them!
Car & Truck Care, near Lubbock, TX
